Like it or not, life happens, and unfortunately, when it rains it pours. As I’ve learned firsthand, when you’re dealing
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Like it or not, life happens, and unfortunately, when it rains it pours. As I’ve learned firsthand, when you’re dealing
Teaching clients how to have difficult conversations is one of my favourite things to do. There are always so many
I’d like you to answer two questions. How much time do you spend bickering at work, either face-to-face with colleagues
For the past 20 years, I’ve worked with dozens of organizations and hundreds of employees, and I’ve learned that poor
Social awareness is one of the most important tools to have in your toolkit if you want to have healthy
Conflict is not a bad word. Often, we avoid conflict in our society because we do not want to make
How Past Trauma Impacts Our Ability to Manage Conflict You may not be aware, but the reason you struggle to
When we think of the word “bully”, we may picture a scowling kid on a playground who physically threatens his
Yvonne has a remarkable ability to provide insight to understand both sides of a conflict, while helping you reframe your argument carefully to both de-escalate and articulate an effective representation of your view to obtain the best results.
Rather than using the “give them a taste of their own medicine’ approach in a conflict, she raises the bar, discusses both sides and helps you present your best, convincing argument so that you can still feel good about yourself while also presenting effective discussion to achieve the best results.
I would highly recommend Reframe – How to Reframe your Conversations to resolve messy conflicts to anyone who wants to improve their work or home relationships.